Shipping & Returns
SHIPPING INFO
Standard US Shipping
Free standard ground shipping on all US orders.
Orders generally ship by the next business day. We suggest allowing 5 business days for delivery, but cannot guarantee an arrival date.
International Shipping
Not available at this time.
P.O. Boxes and APO/FPO
We are unable to ship to P.O. Boxes or APO/FPO addresses.
Expedited Shipping in the US
US: We offer flat rate shipping fees for all expedited orders. US Orders shipped via expedited delivery service (2 business days) will cost $20, and US orders shipped via Overnight (1 business day) will cost $30. Orders received weekdays before 12pm ET generally ship the same day; orders received after 12pm ET, or on weekends / holidays, generally ship the next business day.
RETURNS
If for any reason you are unhappy with your purchase, we will accept a return of unused merchandise with original hangtags in the original packaging within 14 days of the original delivery date. A flat fee of $9.95 will be deducted from your refund for use of the label. Your refund will be credited back onto the original form(s) of payment within 7-10 business days of our warehouse receiving your return. Shipping and handling charges are non-refundable.
Products sold at a discount of 40% or greater are considered final sale and may not be returned or exchanged.
To return an item, please email customerservice@davidjohnnewyork.com to obtain a Return Authorization Code and FedEx return label.
Should you have any further questions, please email customerservice@davidjohnnewyork.com.